Customer Satisfaction

Table of Content

  1. Description
  2. Availability
  3. Filter
    1. Period
    2. Restaurants
  4. Screenshots

Description

The Customer Satisfaction Dashboard (CSAT) provides an overview of customer satisfaction. The data source is ISC-CX, a company that a. o. conducts customer satisfaction surveys.

All evaluation criteria are presented. A list of best restaurants is created for your own restaurants. In addition, your own restaurants can be compared with the market. The criteria include KPIs such as friendliness, cleanliness and quality. Trends can be read from the data.

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Availability

SubscriptionPro
ScopeAll markets
Limitation–
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Filter

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Period

The user can choose between the last 30, 60, 90 or 365 days. Furthermore, it is possible to change the period for the individual widgets.

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Restaurants

The CSAT data of one or more restaurants can be visualised.

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Screenshots

Customer Satisfaction Dashboard
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