Starting today, you have the opportunity to try out the next version of Webcockpit and familiarize yourself with the new features. The most used reports are already available, everything else will be added in the coming weeks and months. Open the new version either via the navigation menu or directly with next.webcockpit.app.
This new version will become the standard from November 2024 and will replace the current version of Webcockpit. Therefore, take the opportunity and give us feedback on the new features: Questionnaire
Further information (including timeline) can be found in our knowledge base: Further Information
If you have any questions, we are available to you through the usual channels.
Webcockpit goes live! From now on we provide the possibility to update selected key figures in 15 minute intervals live from the restaurant. The following key figures are included:
Total sales per sales area
Total guests per sales area
Average per sales area
R2P total
OEPE total
R2P hourly
OEPE hourly
Sales total Comparable
Guests total Comparable
Hourly sales per sales area
Plan: Productivity
Webcockpit Live data is displayed in the following reports:
Mobile App (iOS, Android)
As soon as the live data for a restaurant is activated, a new item “Live data” appears in the menu of the Webcockpit smartphone app.
Mobile App Live Module
Dashboard / Player
A variety of widgets are available for the Webcockpit dashboard that graphically visualize the live data in the web application. In addition, we will soon create an option to display the web cockpit dashboards via new hardware on screens in the crew area or in the office.
External dashboard with player
Apple Watch
In our new Apple Watch app, sales, guests and service times are conveniently delivered to your wrist.
Webcockpit Live Data can be booked and activated as an addon by all users of Webcockpit Pro.
However, the live addon requires an individual release of the market, which is not yet given everywhere. If you are interested, use the following form to register. We will inform you as soon as the feature is available for you.
Webcockpit PRO is a new version of Webcockpit that will be available from 01.01.2023. Starting July 2022, all Webcockpit users will be unlocked to Webcockpit PRO free of charge for 6 months. The free trial will run until 31.12.2022. If you do not actively decide to take out a PRO subscription, you will automatically receive Webcockpit Basic again at the end of the year.
Features
There are already some features that are exclusive to Webcockpit PRO and more features will follow later this year.
Graphical dashboards
Our new dashboards enable the visualization of key figures, such as hourly sales or service times. Webcockpit users can define the appearance and structure of the dashboard themselves or use ready-made dashboard layouts. Depending on the chart type, there are additional settings, e.g. the definition of threshold values, the exceeding of which visually highlights the key figures.
Sample Dashboard
Customer satisfaction
The Customer Satisfaction module gives you an overview of the results of customer surveys. The module is available on the website and the mobile app. In addition, the module includes a ranking function, with which you can directly see in which segment your restaurant is located.
Customer Satisfaction Module (CSAT)
Comparable Dashboard
The Comparable dashboard gives you detailed information about the development of your sales, guests and average sales compared to last year. In doing so, you can look at how individual or all restaurants compare to your organization or the market. A ranking of restaurants allows you to rank your restaurants in the market.
Comparables in der App
Webcockpit Connect
Webcockpit Connect is a collection of software interfaces that you can access to consume and process restaurant data. The focus here is not on a graphical user interface, but on the possibility for third party applications to get data from Webcockpit. You have full control over this.
Webcockpit API Description
E-Cash Reconciliation (DE specific), Q3 2022
This new module allows reconciliation of card payments (daily cash report, per business day) with the individual transactions of the POS system and payment service providers (Gestalterbank, FirstData, Ayden). The goal is to create a report that allows users to see at a glance if all payments are balanced.
BMD Export (Österreich), Q3 2022
BMD Export will allow bookings from the restaurant ERP (MyStore) to be transferred directly and electronically to the BMD accounting software.
The world of work is becoming increasingly agile and this is also reflected in the requirements for modern software applications. Different markets have different requirements. Therefore, we will redesign the pricing model of Webcockpit as of 01.01.2023. This will give us the opportunity to respond more flexibly to the requirements of individual user groups without affecting all Webcockpit users.
The current “one price / one feature set” model, while easy to understand and administer, does not meet the needs of all Webcockpit users in practice. Therefore, we are introducing a two-tier model, which also offers the possibility to add optional, larger function packages.
Overview of models and addons
Webcockpit Basic
Corresponds to the current version of Webcockpit. All previously available functions are included. Beta functions are excluded (currently only Webcockpit REST API). If organization administrators do not take action, the organization automatically receives Webcockpit Basic.
Webcockpit Pro
Corresponds to the current version of Webcockpit with extended functionality. This currently includes graphical dashboards, customer satisfaction and comparables dashboards, extended data storage and much more. We will provide information about the complete range of functions separately. In addition to the already available Pro features, all new and future features will only be available in the Webcockpit Pro variant.
Addons
Addons give us the possibility to separate larger function blocks (such as live data), which are not relevant for all Webcockpit users, from the basic function of Webcockpit and enable them separately. Depending on the type of addon, these can also be available only for the PRO variant.
The complete comparison of the functions of Webcockpit PRO and BASIC can be found on our information page: https://get.webcockpit.app under the section “Pricing & Features”.
